Delete your ClimberPyramid account
You can request permanent deletion of your account and the personal data we store about you. Account deletion is handled by email so we can verify that you own the account.
How to request deletion
- Send an email from the address linked to your ClimberPyramid account to support@climberpyramid.com.
- Use the subject line Account deletion request and include your display name (if you use one in the app) so we can locate your account quickly.
- We will confirm your request by reply email. After verification, we delete your account and associated data (usually within 30 days).
What we delete
When your account is deleted, we remove data tied to your user ID, including:
- Profile information (name, grade scale preferences, pyramid settings)
- Climbing logs and pyramid report data
- Beta notes, images you uploaded, and published beta entries
- Any legacy friend, trip, or message data linked to your account (if present)
- Your sign-in account (email/password or linked sign-in provider)
What may be kept temporarily
- Encrypted backups may retain deleted data for a short period before they are overwritten automatically.
- We may keep minimal records if required by law (for example, fraud prevention or legal requests).